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International shipping is challenging for most small businesses to manage and maintain, partnering with Bongo will allow you to offer international shipping with zero headache or hassle. Best of all, once it has been installed there are no fee's or charges at all for you as a merchant!
Ready to get started with International Shipping? Start here
Once you have signed up and agreed to the terms and conditions, the Bongo international shipping solution can be installed on your site in just a few days and will allow you to immediately begin to offer international shipping options.
Bongo International provides a global solution that eliminates the challenges typically associated with cross border e-commerce.
Step by Step Guide:
We have been able to negotiate special terms for all Colorado Web Solutions clients. With a one year commitment to the Bongo International services, we can install and activate your service for only $250 (that's 50% off the retail price!) and there will be no additional charges. Ever. No monthly fee's, no minimums, simply a commitment for one year and a small one time installation and set up fee. This price offer is limited so don't delay.
Due to the limitations with address verification overseas, it is very difficult for US merchants to fraud screen international credit cards. Bongo resolves this concern through its proprietary suite of Fraud Screening Tools. The applications identify if an order should be fulfilled or cancelled before it is dispatched by the merchant.
Bongo's proprietary system sends each consumer through a two tiered process
Bongo's suite of Fraud Screening Tools provide the merchant with 3 pieces of information:
Bongo's fraud Screening Tools are accessible to all Bongo Partner Websites, and have resulted in a 0.00% fraud rate in the company history.
The U.S. government regulates exported products from the U.S. to minimize security risks. It is extremely important to know the following:
Bongo manages all export compliance procedures and runs each consumer through the government's Denied Party Lists prior to activation of their account. This allows their merchant partners to focus on their core business.
Selling and shipping products to consumers around the world has consistently created challenges for US merchants. Some of these challenges include:
Traditionally, these have all resulted in a poor customer experience, dissatisfied international consumers, and higher abandonment rates.
Each shipment may need all or a combination of the following:
Bongo has automated the paperwork process to allow international orders to be received, inventoried, repackaged, and shipped within a few hours. Their unique way of inspecting and inventorying shipments provides superior value to international consumers who want to know they received all their products correctly and have an interest in reducing their overall package size and costs.
Bongo International believes that superior customer service will drive future US purchases. Our Service Level Agreements (SLA) are designed to ensure your customers are receiving the best experience possible. Coupled with these SLAs, we have provided multiple methods of communication so your customers can always be in contact with us.
As an online business, managing returns can be a very costly process. Bongo has developed solutions to minimize the risk of returns and has developed solutions that make the process significantly easier for online merchants to receive international return orders.
Bongo enables your consumers to review images of their purchases prior to paying for international shipping. This reduces their costs as they are able to catch mis-fulfilled orders prior to shipping the goods overseas.
Domestic returns represent less than 2% of the overall volume shipped through Bongo. We have automated the process for our customers so they are able to provide us with RMA numbers on any domestic return. Bongo manages the return and charges the international consumer for the return transportation (unless provided for free by the merchant).
Why ship the goods back to Bongo and then to the merchant? This would only increase the costs for the consumer. Bongo provides international consumers with electronic paperwork that allow them to return the goods directly back to the merchant. All they have to do is print the paperwork and give the package to the carrier. This reduces the return costs for the consumer and creates a better customer experience.
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